FAQs
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Q: What is your return policy?
A: Lionel Minor stands behind our brand quality. While we do not do refunds, you can exchange any orders that don’t fit the way you’d like within 1 week (7 days) of purchase*.
Q: How do I change or cancel my order?
A: If you’ve made a mistake or changed your mind on an order, please email us at lionelminorlabel@gmail.com with the updated order details as soon as possible . Please note: once an order has been processed for shipping, changes cannot be made.
Q. Do you create custom orders?
A. Yes custom orders require 1-2 weeks, depending on the amount of detail.
Q. Will there be 3x and 4x sizes?
A. Yes. We strongly suggest you view the size chart. Q: How long does shipping take?
A: Shipping in the US takes 2-6 business days.
Q. Does your brand ship worldwide?
A. Yes, we ship everywhere.
Q. Can I buy items in-store?
A. We sell items at pop up shops around the US. Be sure to follow us on Instagram to know about the next one!
Q. Are there children’s clothes available?
A. We actually have a kids collection in the works. *Items must be in the same condition as received, unworn, unwashed with tags attached.
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